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    What's new at Wasabi: Hot cloud storage heats up Italy

    Wasabi Technologies and Retelit have joined forces to bring their blazing hot cloud storage services straight to the heart of Italy. This partnership is not just about expanding coverage - it's about giving Italian businesses access to fast, reliable, and affordable cloud storage without the usual hassle.

    The cherry on top? A brand new Wasabi storage region launched right in Milan. This means local companies can now enjoy lightning-speed data access, low latency, and enhanced data sovereignty - all while keeping costs well below the usual cloud giants. If you thought cloud storage was boring, think again.

    Practical Use Cases for Rabata Secure Cloud Storage

    Seamless Failover During Regional Traffic Disruptions

    When a regional traffic hiccup strikes, downtime is the enemy. That’s where Rabata’s secure cloud storage shines. Using Amazon S3 Multi-Region Access Points failover controls, Rabata helps you instantly reroute data requests away from trouble spots without breaking a sweat. Imagine flipping a switch and redirecting your S3 traffic to a different AWS Region within minutes - that’s serious uptime magic.

    With failover controls, Rabata lets you set up an active-passive configuration, meaning your data flows through the primary region until you decide it’s time for a safety net. When disruptions hit, failover kicks in smoothly, ensuring your applications stay online and customers stay happy.

    On-Demand Testing for Application Resiliency and Disaster Recovery

    Disaster drills aren’t just for the fire department. With Rabata, you can simulate regional outages effortlessly. Shift your S3 data traffic between AWS Regions via a global endpoint and see how your applications hold up under pressure.

    Consider it a fire drill for your cloud storage - only this time, you control the chaos and make sure your business is ready for the unexpected. Testing your failover scenarios and disaster recovery plans with Rabata builds confidence your setup won’t skip a beat, no matter what hits.

    Effortless S3 Connections Outside VPCs

    Not all clients live inside VPC walls. Public EC2 instances, those using Internet Gateways, and even on-premises setups have to play nice with S3 too. Rabata’s multi-region access makes it painless. Requests from these clients zip over the AWS Global Network directly to S3 storage, bypassing the public internet mess.

    This means your applications get faster response times and a simpler network design. It’s like having a private highway for data that avoids rush hour traffic, keeping your cloud operations sleek and efficient.

    multi-region cloud storage

    Multi-Region Cloud Storage with Rabata

    This section is all about secure cloud storage on AWS, but if you’re rocking Azure instead, don’t worry - check out the Azure storage part in our Cloud Storage Services online guide. We like to keep things clear and simple here.

    Multi-region storage lets your files spread out across global regions, much like a well-traveled diplomat, making sure your data stays close to where your agents are working. This is great for meeting those ever-tricky compliance rules that differ from place to place. The process is smart and automatic - you set up storage rules, rank them by importance, and whenever CXone Mpower creates a new file, it checks each rule in turn. The very first matching rule decides the region where your file gets tucked in. Easy, right?

    Heads up! To unlock this globe-trotting storage feature, you’ll need a special license. Just give your Account Representative a shout, and they’ll make it happen for you.

    Take Classics, Inc. as an example. Their contact center headquarters is in Oregon, USA, but they also have teams buzzing in Frankfurt, Germany, and Sydney, Australia. Even though agents from all over log into CXone Mpower’s Oregon-based platform, the magic happens behind the scenes to keep things local.

    Classics uses multi-region storage to make sure call recordings stay right where the call happened. This keeps things neat and tidy with privacy laws in Europe and Australia. To keep their setup simple and manageable, they created CXone Mpower teams by region and call type. So, inbound call agents are neatly grouped into IBVoice-Oregon, IBVoice-Frankfurt, or IBVoice-Sydney teams depending on where they’re located.

    • When an agent from the IBVoice-Frankfurt team handles a call, the recording initially happens in Oregon but is physically stored in Frankfurt, keeping data local and compliant.
    • Agents in IBVoice-Sydney have their calls recorded in Oregon too, but the files make their way back home to Sydney for storage.
    • And for the IBVoice-Oregon crew? Both recording and storage happen in Oregon’s data region.

    No matter where these recordings land, they all follow the same life cycle. After 90 days, the files move to archive status - and they stay archived within their original local region. This way, Classics has compliance covered with a streamlined, location-based approach to managing their recordings.

    How Rabata's Secure Cloud Storage Fits Your Organisation

    Rabata focuses exclusively on Public Cloud and software-as-a-service (SaaS) solutions. So if you’re hunting for secure storage, forget about those clunky data centers you manage yourself or infrastructure services like IaaS and PaaS that live outside the public cloud universe. This guidance zeroes in on the real deal: public cloud environments where Rabata shines.

    Legal Checkpoints Before Embracing a Cloud Vendor

    Before signing contracts with any new cloud or SaaS provider, it’s crucial to loop in your legal eagles and Data Protection Officer (DPO). Everyone loves a smooth deal, but nobody wants surprise obligations to share sensitive government data in ways the UK laws and policies frown upon (shout out to NCSC Cloud Principle 2.1). Make sure your vendor isn’t a loose cannon when it comes to compliance.

    International suppliers sometimes play by different rules. If their home country’s laws don’t match up with UK data protection, you have to decide if that’s a deal breaker or if solid contracts can bridge the gap. Think of it as choosing between a rock-solid handshake or a legally binding pinky promise.

    Data Protection When Data Leaves UK Shores

    When your valuable data takes a trip outside the UK, you must stay obedient to data protection laws. Rabata recommends consulting the Information Commissioner’s Office (ICO) guidelines on international data transfers, plus a touch of wisdom from your legal advisors and DPO. Getting this right means fewer headaches and a lot less risk.

    Luckily, there are adequacy regulations covering data transfers to many places, including EU countries and members of the European Free Trade Association (EFTA). If your data is heading to one of these approved spots, you don’t need to get bogged down in a Transfer Risk Assessment. Consider it a fast lane through compliance traffic (thanks, ICO!).

    Security: Locking Down Your Data with Rabata

    Your organisation should already boast security policies that guard your data like a digital fortress. This means protecting info from unauthorized parties-even those sneaky ones with physical access to your servers-and using encryption smartly to secure data at rest (see NCSC Cloud Principle 2.3). Rabata’s secure cloud storage plays well within these stringent guidelines.

    Government outfits must meet the standards set by the NCSC Cyber Assessment Framework (CAF), whether it’s the Baseline or Enhanced profile. One of the main checkpoints is data security, stamped as CAF Principle B3. Rabata’s cloud environment is designed to help organisations tick these boxes effortlessly, making your auditors breathe easier.

    Cloud security isn’t one-size-fits-all. Rabata encourages you to adopt cloud-first or cloud-native security policies that exploit the best features cloud vendors offer. These policies stand apart from traditional on-premise rules and are tailored to defend your data right where it lives now-in the cloud.

    Choosing Where to Store Your Data

    Once legal safety nets, data protection checks, and security guards are in place, it’s time to pick where your data calls home. Rabata understands the tug-of-war between UK-based hosting and international regions. Hosting within the UK scores points for lower latency if most users are local, but overseas options might bring perks like better performance or lower costs.

    Deciding isn’t a flip-a-coin situation. It’s about weighing your priorities-speed, cost, compliance-and Rabata provides the flexible, secure environment to match any choice you make. After all, why settle for less when your data’s security and accessibility are on the line?

    Multi-Region Storage Rules Explained

    In Rabata's secure cloud storage, multi-region storage rules decide where your files rest based on smart filters and a clear priority system. Every rule filter must lock onto at least one key factor. Without that, the rule just can't do its job.

    • Teams or agents responsible for the files
    • ACD skills - a handy way to automate where files go, based on the abilities and expertise of your agents

    You might spot DNIS as an option in the product. Spoiler alert: it’s not functional just yet. Kind of like a fancy sports car with no engine-promising but still parked.

    When CXone Mpower crafts a new file, it runs a quick check against every multi-region storage rule filter, following the order of priority. Once it finds the first rule that fits, it sends the file straight to the region assigned by that rule. And if the file doesn't match any rule? No worries, it simply settles down in the default region, cozy and secure.

    Life Cycle Management rules play a universal role here. They work their magic on all files, no matter where those files hang out. Imagine setting files to archive after 30 days: this applies globally. So whether your files are in New York, London, or Timbuktu, they get archived precisely when you planned-in the very same region they’ve been living in.

    Escape Vendor Lock-In with Rabata's Global Object Storage

    Say goodbye to sky-high egress fees and the headache of being tied down to one provider. Rabata’s global object storage, powered by Cloudflare R2, lets you store massive amounts of unstructured data without the usual strings attached. That means more freedom for your business and a lot less surprise charges on your bill.

    What makes it even better? R2 integrates seamlessly with Cloudflare Workers, a network of over 330 data centers worldwide. This lets you authenticate users, route requests, and deploy edge functions close to your customers - making your applications faster and smarter without juggling complex infrastructure.

    Build Portable Multicloud Architectures and Move Data Effortlessly

    Rabata’s solution does more than just hold your data. It helps you weave multicloud architectures that travel lightly between providers. Need to shuffle data from one cloud provider to another? No sweat. R2 handles it smoothly so you can focus on building amazing user experiences instead of wrestling with cloud lock-in.

    Combine R2’s wallet-friendly storage with Cloudflare’s vast global network and Workers’ programmability, and you get a playground for innovation. Deploy faster, scale easier, and ditch the endless infrastructure babysitting - your developers will thank you.

    Thanks to R2’s flexibility, you get S3-compatible object storage that fits right into your existing toolkits. The familiar API means you can tap into countless S3 libraries and extensions without missing a beat.

    Best of all, Rabata’s pricing model keeps things consistent and affordable, letting you allocate resources wisely. And forget about egress fees for data retrieved from R2 - they simply don’t exist here.

    Worried about moving your existing data? Rabata’s got you covered with an automated migration service that’s as flexible as you need it to be. Move everything at once or ease into it over time - your call.

    Got AI or ML projects on the horizon? Use R2 to store your training datasets and model checkpoints without paying a dime for data transfer. You can tap GPU compute power anywhere, worry-free about the cost of moving your data around.

    Whether your content is user-generated, AI-created, or somewhere in between, Rabata ensures your data stays secure and loads fast. Thanks to Cloudflare’s edge caching, your users experience consistent, low-latency access no matter where they are.

    An R2 bucket is no longer just a place to stash files-it’s your very own data warehouse. Rabata integrates Apache Iceberg, transforming your storage into a powerhouse analytics tool. Manage data catalogs, run analytics directly on your data, and skip the hassle of shuffling data between platforms.